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Five terms to know if you’re new to tech

Five terms to know if you’re new to tech

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Are you new to technology and sometimes have a hard time following what people are talking about? Or do you need to elevate your internet security or implement new IT services and there are so many tech words associated with these activities that you don’t understand?

These kinds of questions are common and illustrate the common struggles many companies we work with face on a daily basis. Tech terminology can be tough to understand, which is why we’ve identified five of the most common terms below. Whether you’re new to tech or just need to brush up on some of the latest words in the industry, we got you covered.

Here are five commonly used, but often misunderstood tech terms:

Cloud: Since we are a cloud technology solutions company, of course, this is going to be the first term we include. The “cloud” is defined as a data center stocked with servers that are connected to the Internet.

Cloud computing: This term is highly popular among technology companies today and for a good reason. “Cloud computing” is essentially a delivery of hosted services over the internet. Cloud computing allows businesses to store files, documents and other important information online rather than relying on a company infrastructure to store all of that data.

Backup: Have you ever lost an important file due to a computer issue? Not a fun experience, right? A backup describes the process of retrieving data from any internet-connected device should your organization experience a business interruption, catastrophic failure or even the inability to access your place of business.

IP address: This term is short for “Internet Protocol address.” In other words, an IP address is a number assigned to a device that uses the Internet Protocol for communication. It is highly important to keep your IP addresses protected to help prevent hacking from cyber criminals.

Disaster Recovery Plan: This is a plan that helps an organization prepare for computer-related disasters like a website going down, a security breach, a fire, hard drive failure and so on. Disaster recovery plans consist of an implementation plan for recovering your website and IT services in the event that something goes wrong. Statistics show that on average, more than 40 percent of businesses that do not have a Disaster Recovery Plan go out of business, so it’s crucially important for every organization have one.

Of course, there are so many confusing technology terms that it’s nearly impossible to list and define them all. That’s why CloudTech1 is here to help your business understand how to leverage technology to elevate your security, store your data on the cloud, work with your employees to create a Disaster Recovery Plan and so much more. Learn more about all our solutions here.

Do you have any questions about any technology terms? If so, leave a comment below.

6 Mysterious Myths of Managed Services Providers

6 Mysterious Myths of Managed Services Providers

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As a consultant and marketer I am always searching for the best ways to communicate the CloudTech1 brand. In my communications I am occasionally overlooked or ignored. Which is alright. I know respectful cold calls, kind handshakes and inviting emails will not get a 100% return response. I want to improve. The best question a wise businessperson can ask themselves is ”why,” right? So, here I am asking “why?” Why wouldn’t an organization listen to a Managed Services Provider like CloudTech1?

I’ve come to realize much of the resistance is due to self-imposed myths. Here are 6 common myths that could answer “why”:
1- An MSP will force me to fire my IT staff
An MSP makes your IT team more valuable and can be an extension of our expertise. We also have the capability to monitor the network and find problems before they occur and inform your IT guy so they can keep continuity. Utilizing an MSP removes the “Break/Fix” gamble.

2- An MSP won’t care about my IT because they won’t be on-site
This is where we find the differences in MSPs (and where CloudTech1 excels.) An MSP has a vested interest in the continuity of business and a smooooooooth IT network. The client pays an agreed upon FLAT FEE. Now the time spent on the infrastructure comes out their pocket. Not salary to a technician or hourly charges from an outside company. An MSP’s REPUTATION is also on the line. 85% of the work can be done remotely, and should be transparent with problems and solutions.

3- Cheapest is the best
When has that been the best strategy for business growth? VALUE is best!

With CloudTech1 you pay for what you use, and never have to worry about vendor management. So you only have “one neck to choke!”

Your organization could be missing out on services that improve efficiency with little investment. So find someone you can trust and genuinely cares about your organization.

4- MSPs are glorified IT people that do the same thing my technician would
They are experts. At least they should be. The benefit of an MSP over an in-house tech is you are receiving a team of knowledge and expertise.

5- An MSP is for corporations
CloudTech1 services make sense for Small-Medium Businesses (SMB) that have to be wise with their expenses.

6- “I don’t have the time to implement a new IT strategy”
Check out the video below. There is nothing wrong with a 30, 15, 10 or 5-minute conversation. You could be missing significant time and money savings. We can do a FREE assessment while you continue on with your day.


Were you familiar with what an MSP can be for the organization? Maybe it is time to investigate on how an MSP can help. You may be pleasantly surprised.
Rick Beckers of CloudTech1 promotes community growth and cloud services. He has been managing organization networks for 35 years. Even if you don’t begin a conversation with CloudTech1 we highly encourage MSP or cloud service research. or 1-855-6CLOUD-1 (1-855-625-6831)

Saving on your IT Infrastructure Made Simple: Check this out!

Saving on your IT Infrastructure Made Simple: Check this out!

By admin | Tool Promo | 0 comments

Dear Business Decision Maker, CPA, CFO, business owner, or anyone in the IT world with an entrepreneurial mind,

Did you know we have a Quick Quote Calculator? The tool is extremely simple. All you have to do is enter how many servers, workstations and cell phones your company uses. A number will be produced. Do the math. If you are spending more on your IT network than that number then you’re spending too much! It’s as simple as that. Try it!

It is easy to write a check every month. As a business owner or CFO it may be tougher to write those check because they have a direct effect on your income. These savings could mean the difference between comfort and stress. As a CPA or manager, showing these savings could turn you into a business hero.

For those that feel they are spending too much on IT or want to be sure their infrastructure is efficient; Contact Us for a FREE IT ASSESSMENT. Another great tool that produces a strategy specific to your business.

We want the opportunity to gain your trust. Lets start a conversation.

Come visit us at the MICPA Management Information and Business Show on June 28th and 29th where Rick Beckers, the President of CloudTech1 will be a SPOTLIGHT SPEAKER on BYOD (Bring Your Own Device).
You can also attend our Product Showcase where we will be giving away food and prizes including an Amazon Echo.

Or email us at or call us at 855-6CLOUD-1 (855-625-6831).

Trending: BYOD, Security and the Questions you should be asking.

Trending: BYOD, Security and the Questions you should be asking.

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by Nathan Burns, CloudTech1 Consultant

BYOD or Bring Your Own Device Strategy is a growing trend among successful businesses. Having employees utilize their own devices can save an organization a significant amount of time and money while boosting employee morale and limiting stress and confusion.

Business Decision Makers (BDM) have to stay up on new trends, opportunities and technologies in order to stay competitive. When entertaining the thought of a BYOD strategy there are many pros and cons to consider. What questions should a BDM ask before implementing a strategy like BYOD?

“Do I have a security strategy in place?”

Having genuine trust of core employees is this first level of security a BDM. Knowing they won’t betray you or the sanctity of your data is a great start when considering BYOD strategy. Faithful and trustable employees are a company’s most valuable asset.

Even with confidence in employees, mistakes happen. Malware and Phishing is a concern in which every BDM should educate themselves. Phones and laptops can get lost or stolen. Therefore, part of your strategy must include secure infrastructure preparation on attacks, mistakes, and upgrades. A good business should have these in place already so integration is the first challenge. If there is no security strategy in place and constantly tested BDM needs to find a trusted IT manager or company that can educate them on the proper.

The TRUST of your primary employees utilizing BYOD in the network is the most common scenario. Working from home, on the road, or connecting while on vacation are obvious situations to benefit the core employees. Is that really where the true benefits are?

One of the best benefits for a BDM may be for BYOD use for part-time employees. The BYOD strategy should be able to consider permissions and policies for part timers. This can limit the accessibility of data, keeping it secure, and saving a significant amount of money on devices alone!

“How/who manages my BYOD security and strategy?”

The BDM has made the decision of who is involved in the BYOD and which devices will join the network…now what? Do you have an able IT team in place that can find, educate, deploy and monitor a successful BYOD strategy? Even if there is a solid IT team in place a Managed Service Provider may be the smart and financially savvy way to go.

A Managed Service Provider often has the experience and has implemented BYOD strategies previously. They have experienced trials and errors, and can advise on proper implementation. The backup and security strategy is crucial when utilizing BYOD. If a Managed Services Provider is already holding the umbrella over a small to medium business network they should have the ability to advise, implement and monitor a BYOD strategy.

“The BYOD is about to be deployed. Am I prepared?”

A “Break/Fix” attitude and strategy is dangerous. Waiting for the problem to come to you is the first mistake in business. Therefore, preparing with policies and procedures (try to say that 3x fast without accidentally spraying your monitor) with data breach, disaster recovery

Policies when a device leaves the network must be enforced. Employee policies must be documented, signed and emphasized of their value. Security must be taken seriously by all involved. If proper documentation is an issue for an employee, they will not need to be a part of the BYOD network.

“With all this talk of security and policy; what are the perks?”

Now that I’m done scaring BDMs it is time to get into the benefits of BYOD. This strategy wouldn’t be a popular trend if failed. The fact is most BDM are smart enough to prepare and protect their data properly through an MSP or internal tech team. Here are some of the reasons BYOD are popular and become a positive tool for the growth of a company.

*From Management standpoint

-Flexibility and speed. Work-from-home employees allow a company to scale down the office, or utilize it for training or new employees. New sales reps can hit the streets immediately, issues can be handled on the fly, and even part-timers can enter the infrastructure safely.

-Employees are likely using their devices for work anyways. Assuring the device is secure while touching the network is smarter than assuming it is not entering the infrastructure at all.

-Saves money. If a company utilized an MSP they have access to many deals. However, the obvious savings of purchasing devices on the company dime.

-Consistent communication and updates. Being a part of an emerging business, it is crucial to communicate at all times. The 9-5 mind state should be of no concern to the dedicated employees looking to grow with you.

-Enhances Productivity. The BYOD strategy unhinges the employee from a limited schedule and flexes freedom. This is assuming their tasks and role allows them.

-Eases up on the IT department. At least when securely implemented. The BYOD strategy often puts the role of upkeep on the employee.

*From Employee standpoint

-Very convenient.

-Shows trust. Being a part of the network and having trust is a great feeling for a dedicated employee trying to grow.

-Boosts morale. The personal device will have their whole life on it already. With music, pictures, and apps readily available for a distraction, the employee will appreciate the convenience.

-Tax write off. The BYOD shifts the taxable benefit from the company to the employee. The employee is paying for the devices anyways. They might as well get a bonus from Uncle Sam.

“Is this really how BYOD works?”

Alright, honestly…it all depends. Tons of articles suggest it is as simple as connecting the device to the network and everyone is happy assuming proper policies and permissions are in place. The employees are happy because they can do what they want and the managers are happy because they don’t have to buy extra devices while still getting the connection to their employees. What the true benefit comes down to is COSTS and CONVENIENCE plus whatever the unique situation is for the company. That benefit may be INVALUABLE for one company and meaningless to another. That is why an assessment by a trusted MSP can go a long way.

The beauty of business is each organization is unique. Even a McDonald’s franchise has different demands, benefits and challenges compared to the next. So when a BYOD strategy is implemented it is almost ALWAYS a HYBRID.

The BYOD network will always be moving and hopefully growing (isn’t that the whole idea behind business?). There will be times where the company’s best interest IS to provide a device. Part-time, Full-time, Internships, Contract workers, salaried and consultants all play factors in what comes into the network.

“How do I ensure we are prepared?”

The best advice CloudTech1 can provide is to map out a strategy with a company that knows the fluidity of BYOD and has taken time to understand the value and security of your data. Then, gradually roll out the strategy while consistently testing both the communication and continuity but ALSO the disaster recovery. Finally, educate all users in the network on threats and how to best prevent them. Education is key in all business activity, and even though the employees may lament the meetings and emails it is imperative the message is ingrained in the mind. They’ll get over the meetings and emails.

Did we miss anything of value? What do you think about BYOD? Tell us about your BYOD experience in the comment section. Or email us at

Happy BYOD’ing, everyone!